The Best Teams Communicate in 3 Critical Ways

Research reported by Alex Pentland in the April issue of Harvard Business Review has revealed some interesting new information on effective teams. He and his group deployed "sociometric badges" in teams in 21 organizations. These devices are able to monitor on individual team members' tone of voice, body language, frequency of initiating and responding, plus the content of the communications. They uncovered three aspects of communication that correlate with successful team … [Read more...]