Book Review – Influencer: The Power To Change Anything

by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan & Gareth Jones McGraw-Hill, 2008 ISBN #978-0-07-148499-2 If you are like me, and like most of the managers we all know, you have a default strategy for influencing people around you. You TELL them what they should do! You SHARE your wisdom and advice, often drawn from experience in similar situations. Your SUGGESTIONS are frequently spot on and brilliant. There is only one problem, say the authors of this excellent … [Read more...]