Book Review – The Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail

By Jean-François Manzoni & Jean-Louis Barsoux Harvard Business School Press, 2002 ISBN #0-87584-949-0 Does this cycle sound familiar to you? An employee misses a deadline or messes up in some way. You begin to have doubts about him (or her). Meaning well, you start closely managing him. The employee thinks you don't trust him, loses self-confidence and harbors resentment. The employee's performance slips and he minimizes contact with you. You see this as validating your … [Read more...]