Performance Requires More than Motivation and Ability

People often think that for employees to perform well all they need are the appropriate ability and skills and the motivation to achieve great results. But there is a missing ingredient: opportunity. So says John Boudreau in a recent issue of Talent Management Magazine (p. 10). He is spot on. You can be well trained to build departmental sales and keen to get at it but if your boss, the Director of Sales, hogs all the promising clients and sales calls, you won't have the opportunity to apply … [Read more...]