Change Your Words, Change Their Minds

I continue to be amazed by that fundamental truth about living: how we choose to see a situation dictates the choices we–and others–make about it. Take a look at this 2-minute clip that demonstrates it better than any more words I can write. You will be glad you did.

How you choose to deliver feedback on an employee’s performance will have a huge impact on how he/she responds to your message…acceptance, in the spirit of learning, denial, as a victim, or angry counter attack.

How you present to employees a change mandated by you or by upper management will guide whether they come around willingly, begrudgingly, or not at all.

© 2012 – 2013, Ian Cook. All rights reserved.

Ian Cook About Ian Cook

Ian Cook, presenter and consultant, works with managers who want to increase their effectiveness as a leader and build a stronger team. To book Ian for a training seminar, team facilitation or keynote presentation, call toll-free at: 1-888-FULCRUM (385-2786) or e-mail: ian@888fulcrum.com. For more articles and book reviews of interest to managers please go to: www.888fulcrum.com.